Frequently Asked Questions

Delivery will be S$12 island-wide per location (excluding Sentosa or Jurong Island).

Free delivery for orders above S$80.

Yes. Self collection is available from 10am to 5pm (for orders without custard puffs).

 

For orders with custard puffs, collection time will be between 11am to 5pm.

We deliver Monday to Friday AND Sunday (12:30pm to 2:30pm).

 

Unfortunately, we are unable to do deliveries on Saturday and Public Holidays.

Please send an email to hello@uncleleeconfectionery.com with your order number so that we can expedite your request.

Please take note that rescheduling is subject to availability of slots. If your order has already been handed to the courier for delivery, we regret to inform you that rescheduling will not be feasible and you will have to pay the S$12 re-delivery fee.

Should there be any error in your order, please contact us at hello@uncleleeconfectionery.com and we will respond within 24 hours.

 

Sincere apologies for any inconvenience caused.

Please note that no refunds will be made upon cancellation.

We accept PayNow and DBS PayLah!

The shelf lives of our cakes are 5-7 days from the time of delivery.

 

The shelf lives of our custard puffs are 2 days from the time of delivery.

 

We recommend the cakes/custard puffs to be stored in the refrigerator at all times.